SUPPORT

Our IT Support Services look after all of your business’s IT needs. We ensure your network is protected with anti-virus software, live monitoring and data backups.

Maintenance and support tasks are performed regularly to ensure your computers and networks are running at optimal levels at all times.

As a support contract client, we become your IT department and you have access to your very own IT manager to assist you with your IT strategy, planning, budgets and management.

WHAT WE OFFER

Pro-Active Support Contracts

This is a pro-active service. Our approach is to identify IT issues and resolve them before they affect your business. We offer 3 types of pro-active support contracts.  Download our brochure here.

Block-Hours Support Contract

Retainer paid to reserve a block of hours per month (5, 10 or 15 hours per month).

Project Management and Implementation

Office relocations and upgrades.

FEATURES AND BENEFITS

Preventative Maintenance

Anti-Virus Service

Centrally managed threat solution.

Microsoft Updates

We install critical and important windows updates to protect them from malicious attacks and to improve the performance of your computer systems.

IT Management

Live Monitoring

CONNECTIVITY

We understand that all businesses rely on their networks to be fast, reliable and secure.  With our deep understanding, knowledge and experience of building computer networks we will create the most cost effective, fast, reliable and secure network for your business.

From internet connectivity options, data cabling to WiFi design and deployment, we offer you the best solutions to fit your business.

If you struggle with slow access to applications between multiple offices, we have an office to office, office to cloud optimisation solution for you.

This will speed up access to remote applications and data for your remote users.

So let us speed up your business with our Internet Services.

WHAT WE OFFER

Internet Connectivity

ADSL, Fibre, Microwave and Wide Area Network Optimization. We make remote applications fast.

Office Cabling and Server Network Cabinets

Designing and building your office network to allow for fast reliable local network connectivity.

Office Local Area Network WiFi Installations

Designing and building a secure, fast local WiFi network. Offering secure local WiFi network for your employees and/or secure guest WiFi network with no access to your local network, only the Internet.

FEATURES AND BENEFITS

Fast Business Grade Internet

Uncapped Internet Access

Fast Access to Remote Applications

Reliable

COMMUNICATIONS

We understand how important email communications is to your business. We offer best in class business email solutions. Our email solution allows you to manage your emails, contacts and calendar across multiple devices (Laptop, Desktop, Smartphone and Tablet). Collaborating with your colleagues is super easy as you can give colleagues the ability to see your calendar to determine when you are free to meet internally or with clients.

Create shared mailboxes to allow a team to manage a single mailbox.

If you have ever experienced the trauma of losing an email due to computer system crashes or laptop theft, we have you covered. Our email protection solution will guarantee that you will always have a copy of those all-important emails and attachments

WHAT WE OFFER

Business Emails Solutions

Office 365 Business Essentials – R65 user/month (annual commitment)

  • 50GB Mailbox size
  • OneDrive (1TB storage space per person)
  • SharePoint (Company-wide intranet and team sites with SharePoint)
  • Skype for Business (Online meetings and video conferencing for up to 250 people)
  • Microsoft Teams (Hub for teamwork to connect your teams with Microsoft Teams)
  • No Office application included (Word, Excel, Outlook, PowerPoint, OneNote, Access)

Office 365 Business – R107.30 user/month (annual commitment)

  • OneDrive (1TB storage space per person)
  • Office application included (Word, Excel, Outlook, PowerPoint, OneNote, Access)
  • You may install above office applications on up to 5 devices for one user

Office 365 Business Premium – R162.50 user/month (annual commitment)

  • 50GB Mailbox size, OneDrive (1TB storage space per person)
  • SharePoint (Company-wide intranet and team sites with SharePoint)
  • Skype for Business (Online meetings and video conferencing for up to 250 people)
  • Microsoft Teams (Hub for teamwork to connect your teams with Microsoft Teams)
  • Office application included (Word, Excel, Outlook, PowerPoint, OneNote, Access)
  • You may install above office applications on up to 5 devices for one user.

Business Emails Protections Solutions

Email backups (never lose an email again).

VOIP PBX Solutions

Crystal clear, cost effective voice calls.

FEATURES AND BENEFITS

Reliable Digital Communication System

Secure and Trusted World Wide

Fast and Efficient

Quick and Easy Support

SECURITY

Securing your data and business network is of utmost importance. We understand this and our solutions are aimed to provide you with peace of mind that keeps both your data and network resources safe.

WHAT WE OFFER

Firewalls

Protects your internal network from malicious attacks from the Internet.

Monitors, controls and reports on user web browsing.

Anti- Virus Solutions (Servers & Workstations)

Advanced anti-virus system which is centrally controlled.

Ransomware Risk Mitigation

Advanced ransomware protection for both your workstations and servers.

Critical Company Data Backups

Remote secure offsite backups.

Company Server Disaster Recovery Solutions

Server imaging to allow for a full server system recovery.

FEATURES AND BENEFITS

Zero Loss of Data

Proper anti-virus and backups together with a disaster recovery plan.

Reputational Damage

Email and network protection will lower the risk of embarrassing and negative PR.

Peace of Mind

Firewall, Anti-virus, Backups and a Disaster recovery plan ensures that you are properly protected.

Prevent Loss of Profits

Don’t get caught by phishing emails. We can assist with a policy and training to prevent loss of profits by being scammed.

PRODUCTS

CITS prides itself in providing top of the range, reliable and efficient hardware and software sales. We’re specialists in the SME Market and sell only the highest quality products at competitive prices.

We quote all hardware and software products with a three- year warranty, ensuring that you and your business are covered should the unexpected happen.

WHAT WE OFFER

Server, Desktops, Laptops, Printers Sales

Dell, HP, Lenovo, Toshiba, Mecer, Proline, Brother

Server, Desktops, Laptops, Printer Rentals

Dell, HP, Lenovo, Toshiba, Mecer, Proline, Brother

Network Switches, Routers and ICT Infrastructure Sales and Rentals

Microsoft Software Sales

Microsoft Software Subscriptions | Rentals

FEATURES AND BENEFITS

Peace of Mind

Excellent after sales support because we carefully select our suppliers for this reason.

Reliable and Fast

We first understand the end-user and the way equipment will be used before we spec and quote.

Affordable

Rent to own equipment over a 36 month term.