IT Support Services we offer are:
- Anti-virus, maintenance, monitoring, support and reporting of required devices and / or software.
- Ensuring that your computers and network infrastructure is running at optimal levels.
Virtues of our IT Support Contract
Experience. Effective. Excellence.
- Our it support contract allows the medium business owner to focus on activities that is core to your business.
- Remote and Onsite IT support contract is offered from pre-purchased hours.
IT Support Contract Features & Benefits
- Anti-Virus Service. We provide you with Anti-virus software and ensure that your network is protected.
- Live Monitoring. With early warning alerts we will inform you of any possible errors that we pick up from your computer systems
- Preventative Maintenance. Maintenance and support tasks will be performed to ensure the ultimate speed and smooth running of your computers on your network.
- Microsoft Patch Management. We update your Microsoft operating systems and applications with the latest updates, in a controlled manner thus improving your security.
- Hardware and Software Audit. Microsoft license keys and hardware audits will help you to manage your IT budget
- Usage Policy. We enable you to control which software applications will be permitted on your network.
- Data Backup Validation. We continuously asses the integrity of your backups, do test restores and report monthly
Our Helpdesk facility provides users with a single point of contact for all IT related problems and service requests. Requests are categorized and prioritized with the assistance from your nominated IT contact. This facility includes the ability for you to rate our service.
- Quick and efficient. Thanks!
- FRIENDLY, PLEASANT, EFFICIENT, a real PLEASURE,& VERY PATIENT.
- Darrin was very prompt
- Very happy with service recieved so far by all your staff.
Your quick responses to our issues ensures that we do not have any valuable time lost in trouble shooting and can focus on what we do.
Keep up the great work. Thank you very much.
- Great Service!!!